We fulfill orders directly from our factory as soon as possible after they have been placed. Most items are fulfilled next business day. Shipping times are, on average, 3-5 business days after the package has left our facility. When the package is en route, you will receive an email with a tracking link so you can follow your order’s shipping progress right up to your door!
Pantyhose are considered an intimates product, and for sanitary reasons, we are unable to accept products for return or exchange. With the exception of factory defects, all products are final sale. We sincerely hope you understand our positioning, and appreciate receiving brand new products each and every time from our factory!
Because we cannot accept returned merchandise, we recommend you review our size chart and photos carefully before purchasing. If you have any questions about which fit is right for you, don’t hesitate to ask.
While our sheers are by far the strongest on the market (did you know our fibers are pound for pound 10x stronger than steel?), it is still a sheer knit product and therefore not invincible. Each product’s life cycle will be unique depending on the person and the way it’s worn.
FACTORY DEFECTS
We want to send you our very best! Please be sure to check your sheers for any factory defects when you receive your package. If your product is defective, please contact our customer engagement team as soon as possible so that we can help. We strive to promote conscious consumption, both in production and when damages occur.
30 DAY WARRANTY
If you find that your sheers have sustained damage that makes them unwearable within 30 days of receiving it, please contact our customer engagement team with your order number and a photo of your sheers. We’re happy to help you out!
