• General
  • Shipping
  • Return
  • Order Changers
  • Product Facts

Will it look and feel like regular pantyhose?

Sheertex pantyhose look and feel exactly like your typical pair of pantyhose, silky and sheer. But Sheertex also has some amazing bonuses compared to regular pantyhose. Our fibers are naturally antibacterial and are the same fibres found in bulletproof vests and climbing equipment so are super strong!

Can I throw them in the wash?

We suggest that you handwash your sheers in cold water and air dry. Some customers have told us they’ve had success machine washing on the delicate cycle in a intimates bag as well. Please do not use bleach, fabric softeners, and no ironing. Just wash in cold water and air dry. Vola!

Will this product come in other colors or patterns?

Stay tuned as we announce more products and updates! Our mailing list is the best way to hear about new product launches, and we launch new products regularly! Have an idea for something you’d like to see? We’d love to hear it! Please email us at hello@sheertex.com

I live outside Canada/US can I still order?

We are SO sorry but at this time we are only shipping within Canada and the United States however we are working on expanding our shipping to other countries!

Can I use two discount codes for one order?

Great question! Only one discount code, promotion, and/or sale can be used per order.

Can I use two discount codes for one order?

Great question! Only one discount code, promotion, and/or sale can be used per order.

What methods of payment do you accept?

We accept payment by credit card: Mastercard, Visa, Discover, American Express. We also accept PayPal, Apple Pay, Google Pay, JCB, Diners Club, Shopify Pay, and AfterPay.

Where is the product manufactured?

We proudly manufacture in state of the art facilities in Canada! We have the only machines in the world that are retrofitted to utilize our strong fibre!

I am a fashion blogger/Influencer, how can I collaborate with Sheertex?

We are always on the lookout to collaborate with amazing bloggers and influencers! If you are interested in working with us at Sheertex please contact us at marketing@sheertex.com and tell us about yourself. Please also include a web URL for your blog and/or social media platforms.

When will my product ship? Where can I locate my tracking number?

We fulfill orders directly from our factore as soon as possible after they have been placed. Shipping times are, on average, 3-5 business days after the package has left our facility. When the package is enroute, you will receive an email with a tracking link so you can follow your order’s shipping progress right up to your door!

Can I pay for expedited shipping?

Currently we do not have expedited shipping as an option.

There is an error in the shipping address that I provided, what do I do?

Please email hello@sheertex.com as soon as possible if you made an error in your shipping address.

Please note: We will only be able to edit your shipping address before your order has shipped.

Where can I find the full shipping policy?

You can find it right here!

Can you explain your 30 Day Toughness Guarantee?

Sure! Our 30 day Toughness Guarantee states that if your product becomes damaged within 30 days of delivery, we will provide a replacement! If you send us a photo of the damage to hello@sheertex.com we would be happy to help you! As we are an intimates product, we do not accept returns or exchanges. For more details, please contact us at hello@sheertex.com

What’s your return/exchanges policy?

Unfortunately as we are an intimates product, once the product leaves our facility it cannot be restocked. All orders are final sale for this reason. You can click here for the full policy or for more details, please contact us at hello@sheertex.com

Will this product come in other colors or patterns?

Stay tuned as we announce more products and updates! Our mailing list is the best way to hear about new product launches, and we launch new products regularly! Have an idea for something you’d like to see? We’d love to hear it! Please email us at hello@sheertex.com

I live outside Canada/US can I still order?

No, we are so sorry but at this time we are only shipping within Canada and the United States HOWEVER we are working on expanding our shipping to other countries!

I live outside Canada/US can I still order?

No, we are so sorry but at this time we are only shipping within Canada and the United States HOWEVER we are working on expanding our shipping to other countries!

Can I use two discount codes for one order?

Great question! Only one discount code, promotion, and/or sale can be used per order.

What methods of payment do you accept?

We accept payment by credit card: Mastercard, Visa and American Express. We also accept PayPal, Apple Pay, and Google Pay.

Where can I buy your products?

Sheertex is sold right here through the Sheertex website! You can also find our Classic Sheers in Black on Amazon.

I’ve submitted my order but need to make a change, what do I do?

Our goal is to process your order as quickly and accurately as possible, therefore we cannot change or cancel an order once it has been placed. Please contact as soon as possible and we will try our best to make the change required before it is shipped.

Can I purchase clothing from you wholesale?

We do not offer wholesale purchases on our products. Merchandise is sold exclusively on our online platforms only.

Is this for real?

Right!?! Yes it is! We’ve worked with the world’s leading experts in textile engineering to develop this product from scratch. Our fibers are proprietary, you won’t find them anywhere else on the market – and our design and manufacturing techniques are patent pending.

Why has nobody done this before?

When our founder set out to start Sheerly Genius we asked ourselves, “why hasn’t this been done before?”

Turns out, developing the world’s first pair of indestructible panthose is no easy feat. But like the #GirlBosses we are, we accepted the challenge.

First, we needed to find a fiber strong enough to withstand the modern woman’s lifestyle, but silky enough to produce a beautiful pair of sheer hosiery.

After months of R&D, we discovered an innovative (and indestructible) fiber technology. Working directly with fiber manufacturers we’ve been able to adapt this technology to produce fibers never before available - fiber both strong and sheer enough to produce sheer, light-weight hosiery. Not to brag, but our fibers are literally the strongest in the world. 

By working with industry experts and state of the art machinery we were able to take these fibers and do what others thought was impossible. We developed the world’s first pair of indestructible sheer pantyhose. Pantyhose built to hold up to whatever your day throws at them.