Política de reembolso

 

Our products are considered intimates, once they are opened, they cannot be returned. All opened orders are final sale for this reason.

Unopened items in their original packaging may be returned, except items marked as final sale. All returns must be shipped within 30 days of the delivery date for a refund, store credit, or exchange. Shipping fees are the responsibility of the customer.

Items purchased from our retail partners are subject to the retailer’s return and exchange policy, please contact them for support.

Our Sheertex Studio collection comes with a 90-day rip-resist guarantee that covers most damage. For more info, visit our Help Center.

We ask that you choose your product, size, and color carefully to ensure that you are satisfied with your purchase. If you have any questions or concerns, please contact our customer experience team at hello@sheertex.com. We are here to help!